My Communication Styles
I had a co-worker and my son take the tests to see how they felt I rated as a communicator. We all agreed that with the Listening Styles Profile I was a in group 1, as I am very people-oriented. Being in group 1 states that I am very trusting of others which sometimes can backfire for me, and it has! This reminded me of a situation when I was picked for jury duty and one of the attorneys asked me if I would trust everyone who walked into a store. I replied that since I am a Program Director of an early childhood center that my little world is full of trust with the children, parents, and staff, so yes I would probably trust everyone because I "live " in the perfect world of childcare. They did not pick me for the jury but everyone had a good laugh. My listening style is very important both in my professional and personal life especially when I am dealing with parents and their children all day. It is imperative that I do not "tune out" parents for the safety and well being of their children in my care. On the other hand, I do sometimes "tune out" some of my boring friends even though my non-verbal cues say that I am interested.
My son and I both evaluated me as having a low level of communication anxiety, and my co-worker evaluated me as having a mid level of communication anxiety. I would tend to go with what my son and I thought, but I understand how my co-worker evaluated me differently. She does hear me complain when I have an issue about a child and I have to have a serious conversation with a family about their child's development or behavior. Because of my position of being a Program Director, I have to have a low level of communication anxiety because I address groups of parents all the time and I also teach child development classes. This also helps me in my personal life because I am not afraid to start a conversation with a sales clerk, manager, or even a person who is behind me waiting in line.
My co-worker and myself evaluated me with having a moderate level of verbal aggressiveness which surprised me after reading the description. My son evaluated me with a a low level of verbal aggressiveness. I have been "watching" myself this week when I communicate with my staff and families, and make sure I do use the facts in my conversations and not to "attack" anyone personally.
An insight that about communication that I gained this week is that my past experiences do make up my personal perceptions, but some of my perceptions have changed with age. For example, I know some people who shy away from people who have tattoos or piercings because they feel they are dangerous or illiterate which makes these people a bad influence. Maybe because I am fifty-five years old, I take things with a grain a salt. Most of my staff have tattoos; I have four myself. Parents will show off their own tattoos proudly to me and this does not change my communication outlook when talking with them.
That is interesting that your coworker and your son see things so differently. I think we put on different faces and personas at work than we do at home. It was interesting that you think caring about having to speak with a parent about their child means you have communication anxiety. I think it means you care and want to make sure that everyone is calm and informed. Again, different people- different interpretations :)
ReplyDeleteHello Jill,
ReplyDeleteI enjoyed reading your post and one thing I to have noticed is how I have conversations with others. I have also begun to notice from my learning how my schemas are being influenced by new current information I am learning. How do you plan to incorporate this new information next year with your new families and old families you work with?
Crystal